Sulzer Infrastructure Solutions, London, provides a wealth of facilities management background information on its Web site (www.sulzerinfraFM.com) or (www.si-fm.com). Besides learning what the company provides its clients, the site offers several resources for those entering the facilities management business or curious to learn more about it.

At press time, reports on e-commerce and the outsourcing business process were available at the site, as were results of a teleworking survey and a benchmarking questionnaire. An Articles and Documents page makes available several useful resources, including such articles as "Trends and Directions in FM," "Infrastructure Solution: FM Enters a New Dimension," "The Whole-Life Approach to Facilities Management," "Managing Beyond the Benchmark in Technical Services," and "Developing Business Opportunities in Europe."

The site was recently redesigned to be the hub of a European network of sites designed to meet the local and continent-wide needs of site visitors. Although Sulzer's market is Europe, the Web site can shed light on areas of interest to facilities managers in any location.