Week of June 24, 2002
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Second Major Expansion in Two Years
Household International Adding Another 520 Jobs in Tampa
By JACK LYNE,
Site Selection Executive Editor of Interactive Publishing
Expanding Employment to Fill Available SpaceHousehold's Gulf Coast choice continues the Prospect Heights, Ill.-based company's blistering expansion clip in Tampa. The company's local-area growth has paralleled Parkinson's Law of Data: "Data expands to fill the space available for storage." Only in Household's case, it's been employees who've been expanding to fill available space.
The roots of Household's Tampa-area growth intertwine with the local expansion of another financial services giant, Beneficial Corp. Marking the successful culmination of Tampa recruiters' five-year courtship, Beneficial set up a downtown operation in 1996. Household had also established a presence in Tampa, but it registered its first major local growth quake in April of 1998, when the company announced its US$9 billion acquisition of Beneficial. By then, Beneficial's Tampa operation had grown to total some 650 employees.
By 2000, Household had filled the downtown Beneficial location that it acquired. The company then relocated to the Grand Regency Blvd. facility in Brandon. By last year, though, the company had also maxed out that 125,000-sq.-ft. (11,250-sq.-m.) structure, filling the space with some 1,250 employees.
Pay Levels Qualify New Positions
Household's pay scale for its 520 new positions met the criteria for the state's QTI tax refund program. The QTI program awards rebates of $3,000 to $5,000 for creating and maintaining, for at least four years, at least 10 new jobs that pay no less than 115 percent of the state or county average. (Pay levels determine the exact amount of the rebates.)
"We believe in providing a compensation package and a work environment that attract top-notch performers," said Crum, "and we are committed to rewarding and retaining employees who consistently produce outstanding results for the company, our customers and shareholders."
Household, however, didn't divulge specific salary levels for the new jobs. Many of the new employees, company officials explained, will receive performance-based incentives in addition to their base salaries.
About half of the 520 new positions will be call center jobs, Household officials said. The remainder will range from clerical to managerial jobs, they explained.
Bush Praises TeamworkGov. Jeb Bush praised the teamwork that helped land Household's expansion.
"I want to thank the economic development team at the state and local level that worked so successfully together to assist Household International in meeting its expansion goals," the governor noted.
Bush singled out Enterprise Florida (www.eflorida.com), the Tampa Chamber of Commerce's Committee of One Hundred (www.tampachamber.com), Hillsborough County (www.hillsboroughcounty.org) and the Governor's Office for their major roles in supporting the expansion. The development team's close coordination with Household enabled the company to identify and begin its move into the new facility in Brandon in less than six months, Bush explained.
Household's bullish expansion in Tampa reflects its larger growth. No. 147 on the Fortune 500, the company upped its headcount by more than 14 percent last year, increasing total employment to 32,000 workers. Household, which provides loans to mostly lower-middle-income and working-class customers, has more than 1,700 worldwide offices in Canada, the UK and the USA.
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